Effective Date: 14-Apr-2025
Welcome to Aala Tech’s Mass Marketing application (“Service”). These Terms of Service govern your use of our WhatsApp marketing platform integrated with Meta’s WhatsApp Cloud API. By accessing or using our Service, you agree to be bound by these terms.
1. Acceptance of Terms
By using our Service, you confirm that you:
Are at least 18 years old
Have the authority to represent your business
Agree to comply with these Terms and all applicable laws
2. Service Description
Our application enables businesses to send bulk messages via WhatsApp using Meta’s Cloud API. Features include:
Template message management
Campaign scheduling and analytics
Contact management and opt-in/out tracking
3. Account Responsibility
You are responsible for:
Maintaining the confidentiality of your login credentials
All activity conducted under your account
Ensuring messages comply with Meta’s WhatsApp Business Policy
4. Prohibited Uses
You agree not to:
Send unsolicited or spam messages
Share offensive, misleading, or illegal content
Use the platform to violate any law or third-party rights
Attempt to reverse-engineer or misuse the API integration
5. Data & Privacy
By using the Service, you consent to the collection and use of information as outlined in our Privacy Policy. We do not sell your data to third parties. Meta may process your data as part of the WhatsApp Cloud API.
6. Intellectual Property
All software, content, and branding associated with the Service belong to Aala Tech or its licensors. You may not copy, distribute, or use our assets without written permission.
7. Termination
We reserve the right to suspend or terminate your access if you:
Violate these Terms
Use the Service for unlawful purposes
Misuse the WhatsApp Cloud API
You may terminate your use at any time by discontinuing the Service.
8. Disclaimer & Limitation of Liability
The Service is provided “as is” without warranties of any kind. We are not liable for:
Losses resulting from delays or failures in message delivery
Suspension by Meta or WhatsApp of your business phone number
Data loss beyond our control
9. Changes to Terms
We may update these Terms periodically. Continued use after changes indicates your acceptance.
10. Governing Law
These Terms shall be governed by and construed under the laws of [Insert Your Country/State].
11. Contact Us
For any questions or concerns regarding these Terms, contact:
Aala Tech Company Ltd.
Email: support@aala-tech.com
Phone: +966 12 285 6700
Website: www.aala-tech.com