Effective Date: 14-Apr-2025
Aala Tech Mass Marketing Application
At Aala Tech, we take user privacy seriously. This User Data Deletion Policy outlines how users of our Mass Marketing application can request the deletion of their personal or business data from our systems.
1. Types of Data We Collect
The data we collect may include:
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Business name, contact email, and phone number
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WhatsApp business number used with Meta’s Cloud API
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Marketing message templates
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Logs of messages sent via our system
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Metadata related to API usage and campaign performance
2. When Data Can Be Deleted
We allow data deletion under the following conditions:
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Upon user request
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Upon termination of service
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In compliance with legal or regulatory requirements
3. How to Request Data Deletion
If you wish to have your data deleted from our servers, please follow these steps:
Step 1: Send an email to [Insert your support email, e.g., support@aalatech.com] with the subject line:
“Data Deletion Request – [Your Registered Business Name]”
Step 2: Include the following information in your email:
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Registered business name
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Phone number or email associated with the account
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Reason for deletion (optional)
Step 3: Our team will review and confirm the request within 5 working days. You will receive a confirmation email once the data has been successfully removed.
4. What Happens After Deletion
Upon confirmation:
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All identifiable data related to your business will be deleted
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Associated WhatsApp marketing history will be permanently removed
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You will no longer be able to access the Service unless you re-register
Note: Some non-identifiable, aggregated data may be retained for internal reporting or analytics.
5. Contact Information
For any questions related to your data or this policy, please contact:
Aala Tech Company Ltd.
Email: support@aala-tech.com
Phone: +966 12 285 6700
Website: www.aala-tech.com