Terms & Conditions

Website Disclaimer

The information provided on the Aala Tech Company Ltd. (“Aala Tech”, “we”, “our”, or “us”) website is for general informational purposes only. While we make every effort to keep information accurate and up to date, we make no warranties or representations regarding the accuracy, completeness, or reliability of the content.

Nothing on this website constitutes a binding offer, professional advice, or guarantee of service until a formal written agreement is signed between Aala Tech and the client. Use of this website and reliance on its content is at your own risk.

Scope of Services

Aala Tech provides professional solutions in:

• Building Management Systems (BMS)
• Guest Room Management Systems (GRMS)
• Lighting Control Systems
• Low Current Systems and related technology solutions

Our services are primarily offered to commercial buildings, hospitals, government facilities, data centers, warehouses, educational institutions, and entertainment venues in Saudi Arabia.

Use of Website

You agree to use our website for lawful purposes only and not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Distribute harmful or malicious software
• Misrepresent your identity or affiliation with Aala Tech

We reserve the right to suspend or terminate your access to our website if you engage in prohibited activities.

Quotes & Proposals

Any quotations or proposals provided by Aala Tech are:

• Valid for the period specified in the document (typically 30 days unless stated otherwise)
• Subject to change based on project scope, material costs, and availability
• Non-binding until a formal agreement or purchase order is signed by both parties

Orders, Contracts & Payments

• All orders must be confirmed in writing and accepted by Aala Tech
• Payment terms will be specified in the agreement or invoice
• Late payments may incur penalties or interest as permitted by law
• We reserve the right to withhold or suspend services for overdue accounts

Delivery & Installation

• Delivery timelines are estimates and subject to material availability, supplier schedules, and external factors
• Installation and commissioning will be carried out according to the agreed project schedule
• Delays caused by client-side issues (e.g., site access, approvals) may result in revised completion dates and/or additional charges

Warranty & Maintenance

• Aala Tech provides warranties as specified in the signed agreement or project handover documentation
• Warranty covers defects in workmanship or materials but excludes damage caused by misuse, negligence, or unauthorized modifications
• Preventive and corrective maintenance services are available under separate Annual Maintenance Contracts (AMCs)

Limitation of Liability

To the maximum extent permitted by law:

• Aala Tech is not liable for indirect, incidental, or consequential damages arising from the use of our services or website
• Our total liability in any case will not exceed the value of the contract or service provided

Intellectual Property

• All website content, logos, designs, and materials are the intellectual property of Aala Tech or its licensors
• You may not reproduce, modify, or distribute our materials without written permission

Third-Party Links & Services

Our website may include links to third-party websites for your convenience. Aala Tech is not responsible for the content, privacy policies, or practices of these external sites.

Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

International Visitors

While Aala Tech serves primarily the Saudi Arabian market, our website may be accessed from other countries. If you are accessing our site from outside Saudi Arabia, you are responsible for compliance with local laws.

Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Riyadh, Saudi Arabia.

Changes to Terms

We may update these Terms at any time without prior notice. Updates will be posted on this page with the “Last Updated” date revised accordingly.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Aala Tech Company Ltd.

• Riyadh, Saudi Arabia
• +966 11 512 4319
• Info@aala-tech.com