Aala Tech Company Ltd. is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or engage with our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

a) Personal Information (provided by you)

• Name, company name, and job title
• Email address and phone number
• Business address and contact details
• Project requirements or service inquiries

b) Non-Personal Information (automatically collected)

• IP address, browser type, and device information
• Pages visited on our website and interaction data
• Cookies and tracking technologies (see Section 6)

How We Use Your Information

We may use your information for the following purposes:

• To respond to inquiries and provide quotations
• To process and manage projects and contracts
• To send service updates, newsletters, or marketing materials (with your consent)
• To improve website functionality and user experience
• To comply with legal or regulatory obligations

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following cases:

• With our authorized partners, subcontractors, or suppliers to fulfill project requirements
• When required by law, court order, or government authority
• To protect our legal rights, prevent fraud, or ensure safety

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no transmission over the Internet or electronic storage can be guaranteed as 100% secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking tools to enhance user experience and analyze website performance. You can modify your browser settings to block cookies; however, some website features may not function properly without them.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Opt-out of marketing communications
• Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.

International Visitors (GDPR & CCPA Compliance)

Although Aala Tech operates primarily in Saudi Arabia, our website may be accessed by individuals in the European Union, the United Kingdom, or the United States (California).
For such visitors:

• GDPR: If you are located in the EU or UK, you have rights under the General Data Protection Regulation, including the right to data portability, the right to restrict processing, and the right to lodge a complaint with your local data protection authority.
• CCPA: If you are a California resident, you may request information about the categories of personal data we have collected, request deletion of your personal data, and opt-out of the sale of your personal data (note: we do not sell personal data).

Requests can be made via the contact details provided below, and we will respond within the timeframes required by applicable law.

Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Aala Tech Company Ltd.

• Riyadh, Saudi Arabia
• +966 11 512 4319
• Info@aala-tech.com